Voice feedback for restaurants, salons and shops
Hear what your customers really think.
They scan a QR code and leave a voice note, in any language. You get the transcript, an English translation, an alert when someone is unhappy, and a weekly list of what to fix.
No app for customers · No subscription · Pulses never expire
Email · just now
Unhappy customer from Nene
Reply while they still remember the visit.
Hear another customer
How it works
- 1
Put a QR code on the table
Print a table tent or sticker in one click. One code per branch or table if you like.
- 2
Customers talk for a minute
They scan, tap record and say what they think, in any language. No app, no account, no form.
- 3
You hear it, then fix it
Every note arrives transcribed, translated and summarised. Unhappy ones reach your inbox straight away.
Everything a busy owner needs, nothing they don’t
Built for places where customers won’t fill in a form but will happily tell you what they think.
Any language, read in English
Yoruba, Pidgin, French, Portuguese and many more are detected on their own and translated, with the original kept beside it.
Alerts for unhappy customers
Negative feedback comes as an email with a one-line summary, so you can make it right while they are still nearby.
A weekly digest of what to fix
Every Monday: up to three fixes, each with how many people raised it and their own words.
Spots for every branch and table
Give each place its own QR code and see which one the feedback came from.
Your page, with a Google review prompt
Your logo and question on the page. After sending, everyone sees your thank-you offer and a link to review you on Google.
Reply without seeing their email
Customers can ask for a reply. You answer once from the dashboard; their address stays private.
Print-ready table tents
A4 table tents and sticker sheets with your logo and question, ready for any printer or print shop.
Private by default
Recordings are deleted after 12 months. Export or delete everything whenever you want.
Pay per voice note
Start with 5 free pulses. One pulse is one piece of feedback, with transcription, translation and alerts included. Or choose any amount from 11 to 500.
10 pulses
$7
10 pulses · $0.70 each
Start freeMost popular
$16
25 pulses · $0.64 each
Start free50 pulses
$30
50 pulses · $0.60 each
Start free100 pulses
$55
100 pulses · $0.55 each
Start free
Questions
What is a pulse?
One piece of feedback: a voice note of up to two minutes, or typed feedback when a customer can’t record. Transcription, translation, the summary and the alerts are included. Pulses never expire.
Do customers need an app?
No. They scan the QR code with their phone camera and record in the browser. It works on iPhone and Android.
Which languages work?
Speech-to-text detects the language on its own, and it handles most widely spoken languages. We test with English, Nigerian Pidgin, Yoruba, French and Portuguese. Anything not in English comes with a translation.
Is there a subscription?
No. Buy pulses when you need them. New businesses start with 5 free.
What happens to recordings?
Only your business sees them. Recordings are deleted automatically after 12 months; transcripts stay until you delete them. The privacy page lists every service involved.
Can I ask happy customers for Google reviews?
Pulse shows your review link to everyone who leaves feedback, never only to happy customers. Asking only happy customers breaks Google’s rules.